FAQ

How long does shipping take?

All orders ship from our supplier warehouses and arrive within 7–14 business days. You'll receive a tracking number by email once your order ships.

Are your products safe for puppies?

Our lick mats, slow feeder bowls, and grooming gloves are safe for puppies. We recommend the calming vest for dogs 4 months and older. Always supervise your dog during first use.

What size calming vest should I order?

Measure around the widest part of your dog's chest and refer to this guide:
XS: up to 13" | S: 14–17" | M: 18–22" | L: 23–27" | XL: 28–32" | XXL: 33–38" | XXXL: 39"+

What can I put on the lick mat?

Peanut butter (xylitol-free), plain yogurt, pumpkin puree, wet dog food, cream cheese, or mashed banana all work great. Freeze it for longer enrichment sessions.

What is your return policy?

We offer a 30-day happiness guarantee. If you're not satisfied for any reason, contact us at support@calmhound.shop and we'll make it right.

Do you offer free shipping?

Yes — free shipping on every order, always.

Can I use these products for cats?

The lick mat and grooming glove work great for cats too. The calming vest and slow feeder bowl are designed specifically for dogs.